Privacy Policy

Last updated: [Date]

Reddit Watcher is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Reddit monitoring service.

1. Information We Collect

Personal Information

• Account Information: Email address, name, and password when you register
• Payment Information: Billing details for paid subscriptions (processed securely by Stripe)
• Communication Preferences: Telegram chat IDs and Slack webhook URLs for notifications

Service Usage Data

• Keywords: The terms you choose to monitor on Reddit
• Notification History: Records of notifications sent to you
• Analytics Data: Aggregated statistics about your keyword performance
• Usage Patterns: How you interact with our dashboard and features

Technical Information

• Log Data: IP addresses, browser type, and access times
• Cookies: Essential cookies for authentication and preferences
• Device Information: Basic device and browser information for security

2. How We Use Your Information

We use your information to:

• Provide Our Service: Monitor Reddit for your keywords and send notifications
• Account Management: Authenticate your access and manage your subscription
• Communication: Send service updates, billing notices, and support responses
• Improvement: Analyze usage patterns to improve our service
• Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Meet legal obligations and enforce our terms

3. Information Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

• Service Providers: Third-party services that help us operate (payment processing, hosting)
• Legal Requirements: When required by law, court order, or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

4. Third-Party Services

Our service integrates with:

• Reddit: We access public Reddit data to monitor for your keywords
• Telegram: To deliver notifications to your Telegram account
• Slack: To send notifications to your Slack workspace
• Stripe: For secure payment processing

These services have their own privacy policies that govern their data practices.

5. Data Security

We implement security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated
• Secure Infrastructure: We use reputable cloud providers with strong security

6. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account
• Notification History: For up to 2 years for analytics purposes
• Payment Data: As required by financial regulations
• Usage Logs: For up to 1 year for security and debugging

When you delete your account, we remove your personal data within 30 days.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@reddit-watcher.com.

8. Cookies and Tracking

We use essential cookies for:

• Authentication: Keeping you logged in
• Preferences: Remembering your settings
• Security: Protecting against malicious activity

We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect service functionality.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses: For transfers outside your jurisdiction
• Adequacy Decisions: When transferring to countries with adequate protection
• Your Consent: When explicitly provided for specific transfers

10. Children's Privacy

Reddit Watcher is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

11. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we don't sell data)
• Right to non-discrimination for exercising privacy rights

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

• Email notification to registered users
• Notice on our website and dashboard
• Updated "Last modified" date

Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns:

• Email: privacy@reddit-watcher.com
• Support: support@reddit-watcher.com
• Mail: [Physical Address if required by jurisdiction]

14. Data Protection Officer

For EU users, you can contact our Data Protection Officer at: dpo@reddit-watcher.com